Terms and Conditions
1. Acceptance of Terms
Welcome to Ace Interview Skills. By accessing or using our website, located at [hypothetical website
address, e.g., aceinterviews.com.au], and utilizing our services, including interview coaching,
courses, resume writing, and related resources (collectively, the "Services"), you agree to be bound
by these Terms and Conditions ("Terms"). If you do not agree with all of these Terms, you are
expressly prohibited from using the Site and Services, and you must discontinue use immediately.
These Terms constitute a legally binding agreement made between you, whether personally or on behalf
of an entity (“you”), and Ace Interview Skills ("we," "us," or "our").
2. Services Offered
Ace Interview Skills provides a range of services designed to enhance your interview skills and
improve your chances of securing employment. These services include but are not limited to:
- Interview Coaching: Personalized one-on-one coaching sessions with experienced
interview experts, focusing on specific areas such as behavioral questions, technical
interviews, and salary negotiation.
- Online Courses: Structured learning programs covering various aspects of the
interview process, accessible online at your convenience.
- Resume and Cover Letter Writing: Professional writing services to create
compelling resumes and cover letters that highlight your skills and experience.
- Mock Interviews: Simulated interview sessions to provide you with real-world
practice and constructive feedback.
- Career Resources: Access to articles, guides, and templates to support your job
search journey.
3. User Accounts
To access certain features of the Services, you may be required to create a user account. You are
responsible for maintaining the confidentiality of your account credentials (username and password)
and for all activities that occur under your account. You agree to notify us immediately of any
unauthorized access to or use of your account. We reserve the right to suspend or terminate your
account if we believe that your account has been compromised or that you have violated these Terms.
You must provide accurate and complete information when creating your account, including your name,
email address, and any other required details. It is your responsibility to keep your account
information up-to-date.
4. Payment and Fees
Use of certain Services may require payment of fees. All fees are listed on our website and are
subject to change without notice. We accept various forms of payment, including credit cards, debit
cards, and other online payment methods. You agree to pay all fees associated with your use of the
Services, including any applicable taxes. Payments are typically processed at the time of purchase
or subscription. We reserve the right to offer promotions or discounts from time to time, which may
affect the fees payable. Failure to pay fees may result in suspension or termination of your access
to the Services.
5. Refund Policy
Our refund policy varies depending on the specific Service you have purchased. For interview coaching
sessions, we typically offer a full refund if you cancel your session at least 24 hours in advance.
For online courses, we may offer a refund within a specified period (e.g., 14 days) if you are not
satisfied with the course content, subject to certain conditions. For resume and cover letter
writing services, refunds may be available if you are not satisfied with the initial draft, subject
to revisions and our satisfaction guarantee. Please refer to the specific terms and conditions
associated with each Service for detailed information about our refund policy. To request a refund,
please contact our customer support team at info@aceinterviews.com.au with your order details and
reason for the refund request.
6. Intellectual Property
All content on the Ace Interview Skills website, including text, graphics, logos, images, videos, and
software, is the property of Ace Interview Skills or its licensors and is protected by copyright,
trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or
create derivative works of any content without our express written consent. You are granted a
limited, non-exclusive, non-transferable license to access and use the Services for your personal,
non-commercial use. This license does not grant you any ownership rights in the content. Any
unauthorized use of our intellectual property may result in legal action.
7. User Content
You may be permitted to submit content to the Ace Interview Skills website, such as comments,
feedback, or testimonials ("User Content"). By submitting User Content, you grant us a
non-exclusive, royalty-free, perpetual, irrevocable, and worldwide license to use, reproduce,
modify, adapt, publish, translate, distribute, and display your User Content in any media. You
represent and warrant that you own or have the necessary rights to submit your User Content and that
your User Content does not infringe the rights of any third party. We reserve the right to remove or
modify any User Content that violates these Terms or that we deem inappropriate.
8. Limitation of Liability
To the fullest extent permitted by law, Ace Interview Skills shall not be liable for any direct,
indirect, incidental, special, consequential, or punitive damages arising out of or in connection
with your use of the Services. This includes, but is not limited to, damages for loss of profits,
data, or other intangible losses, even if we have been advised of the possibility of such damages.
Our liability is limited to the amount you paid for the Services. We do not guarantee that you will
secure employment as a result of using our Services. We are not responsible for any decisions made
by employers or hiring managers. Our Services are intended to provide guidance and support, but the
ultimate outcome depends on your individual skills, experience, and performance.
9. Disclaimer of Warranties
The Services are provided on an "as is" and "as available" basis. We make no warranties, express or
implied, regarding the Services, including but not limited to warranties of merchantability, fitness
for a particular purpose, and non-infringement. We do not warrant that the Services will be
uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the
accuracy, completeness, or reliability of any content available through the Services. Your use of
the Services is at your own risk.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of New South Wales,
Australia, without regard to its conflict of law principles. Any legal action or proceeding arising
out of or in connection with these Terms shall be brought exclusively in the courts located in
Sydney, New South Wales. You agree to submit to the personal jurisdiction of such courts for the
purpose of litigating any such action.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately
upon posting on our website. Your continued use of the Services after the posting of revised Terms
constitutes your acceptance of the changes. It is your responsibility to review these Terms
periodically for updates. We may also notify you of significant changes by email, but it is your
responsibility to ensure that your email address is current and accurate.
12. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Ace Interview Skills
Level 10, 123 Pitt Street
Sydney, NSW 2000
Australia
Phone: 1800-ACE-JOBS (1800-223-5627)
Email: info@aceinterviews.com.au